GREAT COMPANY! There are several furnace repair places in Lansing, but A-OK HEATING, COOLING & PLUMBING (NOT the same company as A-OK Mechanical!!!). A-OK Heating was the ONLY ONE who advertised 24-hour emergency service and actually answered their phone! All of the others either had an answering machine, or some off-shore answering service, or would only come out if it was a gas leak! This was at 9:00 pm at night, and when we called, RICH the owner of A-OK Heating, answered the phone, and sent someone out fast! The young man ANDRE was polite, knew what he was doing, and diagnosed the issue. It was our refrigerator motor that was smoking and filling the house with smelly smoke - and not our furnace. NO PROBLEM - Andre took a look and diagnosed the issue. Unfortunately, he did not have the part, but he did look at our furnace just to make sure it was working correctly. He cleaned it and thoroughly inspected it. His price for this great emergency service was VERY reasonable. It was winter, so we put our perishable food on the cold porch. Rich the owner came out the next day and fixed our refrigerator with the correct part. My husband watched Andre and Rich work, and he said that he highly recommends this company! They are honest and know what they are doing.
Anthony Szilagyi
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February 19, 2025
A-OK is amazing. My 23 year old furnace went out and they discovered cracks in the heat exchange causing the furnace to be unsafe. Keegan was courteous and polite. He clearly was well versed with the furnace and gave great expert advice. I decided to go with a new furnace. Keegan was very professional and did an amazing job at the installation. Thank you so much for your professionalism and customer care. I highly recomend A-OK and highly recomend Keegan doing your next service.
teresa logan
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May 01, 2022
Hiring A-OK Mechanical in Lansing MI. was the worst contractor experience ever. This was supposed to be a simple furnace and humidifier installation in a 20 year old home.
We were notified that the furnace had been received at A-OK Mechanical and that they were ready to install it.
After A-OK Mechanical rescheduled 3 times they finally started the installation on the 4th appointment date.
Initially it took 4 days of working long hours to install the furnace and humidifier.
We had to call the installer back a 5th time to address multiple issues with the installation. All of the issues were not corrected so we had the owner of the company come over for a 6th attempt to correct the issues and meet with the inspector. A-OK Mechanical then made 2 more visits to the house to correct the problems identified by the inspector.
Issues:
On the first day of the installation, after the old furnace had been unhooked, we received a phone call from the owner of the company saying that he did not have the high efficiency furnace that we ordered and that he would give us a lower efficiency furnace for $100.00 less, we refused the offer. A few minutes later they found the correct furnace and we were told that we would have to pay $250.00 more for the correct furnace with the standard equipment that was on the furnace, we also refused that scam.
A-OK Mechanical never scheduled the final inspection as promised, we had to do it.
The humidifier did not work, it was assembled incorrectly.
The condensation drains were leaking at multiple connections.
Thumb nuts were missing on the top of the humidifier.
The dampener on the humidifier would not, could not, open.
The humidifier was wired incorrectly causing the water to the flow constantly to the humidifier even when the furnace was shut off.
There were massive air leaks between the furnace and the central air cooling coils, it was never sealed as you can see by the blowing Crepe Paper.
The duct work above the furnace that was fastened to the ceiling was never reattached.
The exhaust and intake vents for the furnace that were installed had to be redone/corrected, as seen below in the before and after correction photos.
The seal around the incoming gas line to the furnace was never installed, as seen below in the before and after correction photos.
The make shift chunks of screens over the exhaust and intake pipes had to be replaced/corrected, as seen below in the before and after correction photos.
They were late to the house every day for work, no exceptions.
After A-OK Mechanical coming to the house on 8 different occasions for a job that should have been completed in 1, we hired another company at a cost of $350.00 to inspect and complete the installation.
McKinzie Kiggins
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February 14, 2025
Keegan Carpenter came to our house when our furnace was not connecting to our thermostat. He was very prompt in finding, explaining, fixing the issue. He then gave us suggestions on how to prevent it in the future.
James Bond
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January 22, 2025
Ask for Keegan one of the best mechanics they have. I've used his services few times.
Thank you again, fellas.
SS.
Our Address
1020 Long Blvd Ste 10B, Lansing, MI 48911, USA
Claim Listing: A-OK Heating, Cooling & Plumbing
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GREAT COMPANY! There are several furnace repair places in Lansing, but A-OK HEATING, COOLING & PLUMBING (NOT the same company as A-OK Mechanical!!!). A-OK Heating was the ONLY ONE who advertised 24-hour emergency service and actually answered their phone! All of the others either had an answering machine, or some off-shore answering service, or would only come out if it was a gas leak! This was at 9:00 pm at night, and when we called, RICH the owner of A-OK Heating, answered the phone, and sent someone out fast! The young man ANDRE was polite, knew what he was doing, and diagnosed the issue. It was our refrigerator motor that was smoking and filling the house with smelly smoke - and not our furnace. NO PROBLEM - Andre took a look and diagnosed the issue. Unfortunately, he did not have the part, but he did look at our furnace just to make sure it was working correctly. He cleaned it and thoroughly inspected it. His price for this great emergency service was VERY reasonable. It was winter, so we put our perishable food on the cold porch. Rich the owner came out the next day and fixed our refrigerator with the correct part. My husband watched Andre and Rich work, and he said that he highly recommends this company! They are honest and know what they are doing.
A-OK is amazing. My 23 year old furnace went out and they discovered cracks in the heat exchange causing the furnace to be unsafe. Keegan was courteous and polite. He clearly was well versed with the furnace and gave great expert advice. I decided to go with a new furnace. Keegan was very professional and did an amazing job at the installation. Thank you so much for your professionalism and customer care. I highly recomend A-OK and highly recomend Keegan doing your next service.
Hiring A-OK Mechanical in Lansing MI. was the worst contractor experience ever. This was supposed to be a simple furnace and humidifier installation in a 20 year old home. We were notified that the furnace had been received at A-OK Mechanical and that they were ready to install it. After A-OK Mechanical rescheduled 3 times they finally started the installation on the 4th appointment date. Initially it took 4 days of working long hours to install the furnace and humidifier. We had to call the installer back a 5th time to address multiple issues with the installation. All of the issues were not corrected so we had the owner of the company come over for a 6th attempt to correct the issues and meet with the inspector. A-OK Mechanical then made 2 more visits to the house to correct the problems identified by the inspector. Issues: On the first day of the installation, after the old furnace had been unhooked, we received a phone call from the owner of the company saying that he did not have the high efficiency furnace that we ordered and that he would give us a lower efficiency furnace for $100.00 less, we refused the offer. A few minutes later they found the correct furnace and we were told that we would have to pay $250.00 more for the correct furnace with the standard equipment that was on the furnace, we also refused that scam. A-OK Mechanical never scheduled the final inspection as promised, we had to do it. The humidifier did not work, it was assembled incorrectly. The condensation drains were leaking at multiple connections. Thumb nuts were missing on the top of the humidifier. The dampener on the humidifier would not, could not, open. The humidifier was wired incorrectly causing the water to the flow constantly to the humidifier even when the furnace was shut off. There were massive air leaks between the furnace and the central air cooling coils, it was never sealed as you can see by the blowing Crepe Paper. The duct work above the furnace that was fastened to the ceiling was never reattached. The exhaust and intake vents for the furnace that were installed had to be redone/corrected, as seen below in the before and after correction photos. The seal around the incoming gas line to the furnace was never installed, as seen below in the before and after correction photos. The make shift chunks of screens over the exhaust and intake pipes had to be replaced/corrected, as seen below in the before and after correction photos. They were late to the house every day for work, no exceptions. After A-OK Mechanical coming to the house on 8 different occasions for a job that should have been completed in 1, we hired another company at a cost of $350.00 to inspect and complete the installation.
Keegan Carpenter came to our house when our furnace was not connecting to our thermostat. He was very prompt in finding, explaining, fixing the issue. He then gave us suggestions on how to prevent it in the future.
Ask for Keegan one of the best mechanics they have. I've used his services few times. Thank you again, fellas. SS.