Carter's Plumbing is fantastic!! The spout in our bathtub flew off yesterday and I called to see if someone could take a look at it to determine the issue. Less than 24 hours later, a plumber named Jordan completely replaced the spout with a brand new chrome spout and it actually works now. Carter's Pluming is fast, reliable, and best of all - they have integrity. We will definitely use them in the future for all of our plumbing needs!
Ashley Lenzo
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January 25, 2025
I was surprised to see a company with so many 5-star reviews, but I understand why now. Came out next day, honest and so kind. The issue ended up being our septic (not plumbing) and they didn’t even charge us a service fee, which I was willing to pay for their time. 10/10 and will be a lifelong customer now and will be referring all my friends and family.
Lisa Zanetti
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September 01, 2024
Zach gave me the best service experience EVER!! He was courteous, knowledgeable, and efficient. From walking me through a couple of things on the phone the night before my appointment to ensuring I felt comfortable with all he did, Carter’s earned my business always moving forward! Special thank you to Emily as well. Great group of people!! ☺️
Dave Mccallum
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July 29, 2024
Dave and Brandon do a great job, they did a complete replacemnt of all cast iron basement drains to PVC and Brandon completed custom plumbing for rain fall and water jet shower system. Very detailed oriented and knowledgeable. Fyi, NO FREE QUOTES
BlazeOctane44
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September 05, 2023
Moved into our home on labor day wknd. Typical old house issues arose quickly. Called several plumbers with no responses until Carter's plumbing. They called us back and was able to send out Matt.
Matt spent ALLLL day at our house not only fixing the no shower issue we originally called him out for which was more extensive then we even knew, but he also fixed the kitchen plumbing and installed a new hot water tank. If I'm being honest Matt was one of best technicians I've ever had for any service Ive ever needed point blank. He was courteous, friendly and worked right thru all day long. He was conscious about the floors wearing protection on his shoes and his cleanup after on every job was pristine. He even took all junk away with him! Most any companies never do that, they leave it for you to deal with on top of the mess. Everything works great and we now can shower, n use the kitchen sink. Perfect job and matt represented his company well. Prices were fair and yes the service fee was higher for it being a holiday but I'd say it wasn't unfairly priced at all. We signed up for their yearly membership which saves us 10% across the board and some off the service fee. Did I mention they were the ONLY ones to call us back!! I will use Carter's and matt specifically for now on. We have more to do but this got us up and running and great peace of mind. I cannot say enough about this company and matt. Customer for life as long as the service stays top notch as it is. 5 stars are hard to earn, they EARNED it and more. Oh and he even took the time to look over a few things with me after working all day. It was great to meet you Matt and appreciate everything you did for us.
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21525 Hancock St, Farmington Hills, MI 48336, USA
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Carter's Plumbing is fantastic!! The spout in our bathtub flew off yesterday and I called to see if someone could take a look at it to determine the issue. Less than 24 hours later, a plumber named Jordan completely replaced the spout with a brand new chrome spout and it actually works now. Carter's Pluming is fast, reliable, and best of all - they have integrity. We will definitely use them in the future for all of our plumbing needs!
I was surprised to see a company with so many 5-star reviews, but I understand why now. Came out next day, honest and so kind. The issue ended up being our septic (not plumbing) and they didn’t even charge us a service fee, which I was willing to pay for their time. 10/10 and will be a lifelong customer now and will be referring all my friends and family.
Zach gave me the best service experience EVER!! He was courteous, knowledgeable, and efficient. From walking me through a couple of things on the phone the night before my appointment to ensuring I felt comfortable with all he did, Carter’s earned my business always moving forward! Special thank you to Emily as well. Great group of people!! ☺️
Dave and Brandon do a great job, they did a complete replacemnt of all cast iron basement drains to PVC and Brandon completed custom plumbing for rain fall and water jet shower system. Very detailed oriented and knowledgeable. Fyi, NO FREE QUOTES
Moved into our home on labor day wknd. Typical old house issues arose quickly. Called several plumbers with no responses until Carter's plumbing. They called us back and was able to send out Matt. Matt spent ALLLL day at our house not only fixing the no shower issue we originally called him out for which was more extensive then we even knew, but he also fixed the kitchen plumbing and installed a new hot water tank. If I'm being honest Matt was one of best technicians I've ever had for any service Ive ever needed point blank. He was courteous, friendly and worked right thru all day long. He was conscious about the floors wearing protection on his shoes and his cleanup after on every job was pristine. He even took all junk away with him! Most any companies never do that, they leave it for you to deal with on top of the mess. Everything works great and we now can shower, n use the kitchen sink. Perfect job and matt represented his company well. Prices were fair and yes the service fee was higher for it being a holiday but I'd say it wasn't unfairly priced at all. We signed up for their yearly membership which saves us 10% across the board and some off the service fee. Did I mention they were the ONLY ones to call us back!! I will use Carter's and matt specifically for now on. We have more to do but this got us up and running and great peace of mind. I cannot say enough about this company and matt. Customer for life as long as the service stays top notch as it is. 5 stars are hard to earn, they EARNED it and more. Oh and he even took the time to look over a few things with me after working all day. It was great to meet you Matt and appreciate everything you did for us.