02/14/2025
I visited Ichiban Japanese Bistro, located at 44955 Hayes Rd, Sterling Heights, MI, expecting a nice meal on Valentine’s Day. Unfortunately, what I got was far from acceptable. When my food arrived, I was horrified to find a piece of hair in my meal. It completely ruined the experience, and I couldn’t believe that something like this would happen at a restaurant.
When I brought this issue to the manager, instead of offering a genuine apology or trying to resolve the situation, I was offered a gift card for Ichiban to return and “enjoy a meal.” Seriously? A gift card to the very place that had just served me food with hair in it? That’s not an acceptable solution. The manager tried to assure me that all employees wear hair nets, but clearly, that’s not enough to prevent such a disgusting oversight.
At that point, I was fed up. I didn’t want a gift card
to return to a place that had proven to be careless with their food safety. I wanted an honest resolution and, at the very least, a refund for the awful experience. It’s hard to trust a restaurant after something like that, especially when they don’t seem to take responsibility for their mistakes. Definitely not coming back to Ichiban anytime soon.
Isabella Hodnett
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November 08, 2024
AMAZING. Went here for my anniversary and I was so happy with everything about our dinner. Food was amazing, service was OUTSTANDING (Cole was our server. His so so so nice and funny!! He was extremely quick to get everything we need and checked on us often. Best server I’ve ever had at any restaurant! We need more servers like him in the world!!). We got a free dessert which was delicious!! Love this place!!!
Sal “EatThisDetroit” Qandah
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October 14, 2024
Solid sushi restaurant with good food and service. It was very busy when we got there but we were seated after having a drink by the bar. Waiter was helpful and knowledgeable about the menu. The was good overall and would come back here again.
Greg Scheppler
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November 15, 2024
Visited Ichiban and sat at the bar. While I have been to Ichiban before, on several occasions, it’s mainly been for hibachi. Started with a mango mai tai which I highly recommend! Ordered two rolls a yellow tail and the crazy roll. Both were presented beautifully and tasted fresh. Overall experience was excellent, the bar area had a vibe of its own and excellent service!
Kieran S. (Viktor)
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September 15, 2024
One of my favourite places I've ever been! The food tasted very fresh, and was prepared perfectly. It was really fun watching the grill, and the staff were very cool! On top of it the decoration is beautiful. I don't have all of the words to describe how cool it was!
Our Address
44955 Hayes Rd, Sterling Heights, MI 48313, USA
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02/14/2025 I visited Ichiban Japanese Bistro, located at 44955 Hayes Rd, Sterling Heights, MI, expecting a nice meal on Valentine’s Day. Unfortunately, what I got was far from acceptable. When my food arrived, I was horrified to find a piece of hair in my meal. It completely ruined the experience, and I couldn’t believe that something like this would happen at a restaurant. When I brought this issue to the manager, instead of offering a genuine apology or trying to resolve the situation, I was offered a gift card for Ichiban to return and “enjoy a meal.” Seriously? A gift card to the very place that had just served me food with hair in it? That’s not an acceptable solution. The manager tried to assure me that all employees wear hair nets, but clearly, that’s not enough to prevent such a disgusting oversight. At that point, I was fed up. I didn’t want a gift card to return to a place that had proven to be careless with their food safety. I wanted an honest resolution and, at the very least, a refund for the awful experience. It’s hard to trust a restaurant after something like that, especially when they don’t seem to take responsibility for their mistakes. Definitely not coming back to Ichiban anytime soon.
AMAZING. Went here for my anniversary and I was so happy with everything about our dinner. Food was amazing, service was OUTSTANDING (Cole was our server. His so so so nice and funny!! He was extremely quick to get everything we need and checked on us often. Best server I’ve ever had at any restaurant! We need more servers like him in the world!!). We got a free dessert which was delicious!! Love this place!!!
Solid sushi restaurant with good food and service. It was very busy when we got there but we were seated after having a drink by the bar. Waiter was helpful and knowledgeable about the menu. The was good overall and would come back here again.
Visited Ichiban and sat at the bar. While I have been to Ichiban before, on several occasions, it’s mainly been for hibachi. Started with a mango mai tai which I highly recommend! Ordered two rolls a yellow tail and the crazy roll. Both were presented beautifully and tasted fresh. Overall experience was excellent, the bar area had a vibe of its own and excellent service!
One of my favourite places I've ever been! The food tasted very fresh, and was prepared perfectly. It was really fun watching the grill, and the staff were very cool! On top of it the decoration is beautiful. I don't have all of the words to describe how cool it was!