I was given excellent care. The entire staff that helped me was so competent in doing their jobs, and also made me feel like a friend. I was quite nervous about having a tooth pulled, but they all made me feel very much at ease. A special thanks to Dr. Slikkers and her assistant.
Spencer Falvo
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March 19, 2025
Called in September to see if they were accepting new patients and to confirm if they accepted Blue Cross/Blue Shield insurance. The representative over the phone said YES to both. I scheduled appointments for both my wife and myself for checkups and cleanings. Upon arriving to our appointment this morning, we were advised by the front desk receptionist that we would have to pay in advance for our services since they DO NOT work directly with Blue Cross/Blue Shield, the complete opposite of what I was told when I booked our appointments.
Needless to say, we declined receiving any services and will not be back or recommend this practice to anyone in the future. I believe this was deceptive on their end to not be completely transparent about the insurance acceptance aspect of this appointment. Not good business practices.
Based upon your response, why wouldn't you make it a standard practice to advise a new patient to share that information with them and check for them in advance letting them know. My appointment was made 2 months prior to me coming in. At the end of the day, wasn't impressed with the interaction I had with the front desk concerning this situation. It's your business, run it as you wish.
Kim Sommer
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February 18, 2025
Great dental practice! The dentists and staff are so kind! They never try to “push” treatment on you. They just give you great advice and explanations then let you make decisions. Highly recommend!!
Jeff Mier
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March 06, 2025
They were awesome. They really made me feel more comfortable than any other dentists office. I am actually looking forward to my next appointment. Would recommend.
Scott Patchin
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March 24, 2025
Always friendly and efficient in my care. I always feel like they are taking care of me, not just my teeth. Highly recommend!
Our Address
12316 Riley St, Holland, MI 49424, USA
Claim Listing: Lakeshore Dentistry & Implant Center
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I was given excellent care. The entire staff that helped me was so competent in doing their jobs, and also made me feel like a friend. I was quite nervous about having a tooth pulled, but they all made me feel very much at ease. A special thanks to Dr. Slikkers and her assistant.
Called in September to see if they were accepting new patients and to confirm if they accepted Blue Cross/Blue Shield insurance. The representative over the phone said YES to both. I scheduled appointments for both my wife and myself for checkups and cleanings. Upon arriving to our appointment this morning, we were advised by the front desk receptionist that we would have to pay in advance for our services since they DO NOT work directly with Blue Cross/Blue Shield, the complete opposite of what I was told when I booked our appointments. Needless to say, we declined receiving any services and will not be back or recommend this practice to anyone in the future. I believe this was deceptive on their end to not be completely transparent about the insurance acceptance aspect of this appointment. Not good business practices. Based upon your response, why wouldn't you make it a standard practice to advise a new patient to share that information with them and check for them in advance letting them know. My appointment was made 2 months prior to me coming in. At the end of the day, wasn't impressed with the interaction I had with the front desk concerning this situation. It's your business, run it as you wish.
Great dental practice! The dentists and staff are so kind! They never try to “push” treatment on you. They just give you great advice and explanations then let you make decisions. Highly recommend!!
They were awesome. They really made me feel more comfortable than any other dentists office. I am actually looking forward to my next appointment. Would recommend.
Always friendly and efficient in my care. I always feel like they are taking care of me, not just my teeth. Highly recommend!