Went there the other day as my old tanner closed down. Found out they only do monthly subscriptions and was a little turned off by it. I prefer to buy minute packages as I might not be consistent. i payed 10$ for a session and when they were putting my in the system they asked me to sign the keypad twice. I was a little turned off by signing for god knows what. During this I was told they do 20 min sessions and I quickly said yes please 20 min. Got back to the bed and it had 15 min on the counter. Woke up the next morning and had no redness or color. So either they turned down its strength or have old bad bulbs. Keep in mind that I hadn't seen a tanner in over a month and was pasty. I should have been burnt at least a little. I left there feeling that they have no concept of earning someone's business. I'll go elsewhere!
Dave Van Keulen
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May 07, 2024
Quality beds and always fresh bulbs… I just wish staff was a little friendlier/more upbeat. Often they seem very run down and OVER it.
Lindsey
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January 12, 2025
Great service workers are very kind
Our Address
6333 Kalamazoo Ave SE, Grand Rapids, MI 49508, USA
Claim Listing: Midnite Sun – Kentwood – Grand Rapids Crossings Mall
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love this place! workers are so nice and helpful!
Great customer service and love the bed here!
Went there the other day as my old tanner closed down. Found out they only do monthly subscriptions and was a little turned off by it. I prefer to buy minute packages as I might not be consistent. i payed 10$ for a session and when they were putting my in the system they asked me to sign the keypad twice. I was a little turned off by signing for god knows what. During this I was told they do 20 min sessions and I quickly said yes please 20 min. Got back to the bed and it had 15 min on the counter. Woke up the next morning and had no redness or color. So either they turned down its strength or have old bad bulbs. Keep in mind that I hadn't seen a tanner in over a month and was pasty. I should have been burnt at least a little. I left there feeling that they have no concept of earning someone's business. I'll go elsewhere!
Quality beds and always fresh bulbs… I just wish staff was a little friendlier/more upbeat. Often they seem very run down and OVER it.
Great service workers are very kind