UPDATE: the owner contacted me and made this right. They gave me a complimentary massage and she was fantastic. It feels like today most company’s apologize and say too bad so sad. It was really refreshing and appreciated that they offered the mak it right.
I am very disappointed in the service I received today. When I walked in for my 10am appointment , I was told the massage therapist was not in but would be arriving in a few minutes. It was that moment I knew I was going to be stood up due to it being past my appointment time but I waited . While I understand life happens, I was assured she was spoken to that morning and was aware of our appointment. Then, they called her right in front of me and told me that she , didn’t know about the appointment. I was offered to wait an hour for her to come in to serve me. I told them no thank you and told them not to charge me and left. I will not be returning to this place again. They wasted my time and my gas to get there.
Carrie moran
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May 29, 2024
The atmosphere is amazing everything is nice and clean. The owner and staff are amazing! I had a facial, dermal planing , red light therapy and a manicure. I highly recommend their services . If you want a peaceful , relaxing experience with great customer service this is the place to go!
Evita Bryant
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April 22, 2024
Elyssa does an amazing job. She does my medi and Pedi. She is very nice, gives great customer service and is very professional.
And Katy put me to sleep doing my facial with a stress relief.
Both young ladies are amazing. I highly recommend and I will be returning in the near future. Thank you both and keep up the great work!!
Amy Bozzo
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March 20, 2024
Repeat customer, who adores Roehm's Day Spa. During a recent pedicure, I had the best nail tech. The pedicure itself was wonderful and the vibe was so warm and relaxing. I recommend Roehm's for pedicures and all of their services. It's just the best!
Stephanie Ridenour
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February 03, 2024
Used to love getting pedicures here. Went today and it was the worst pedicure I’ve ever had. There was no foot rub, nail polish looks bad. Not worth the 60 dollars. Will not return.
Our Address
2800 E Grand River Ave A, Lansing, MI 48912, USA
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UPDATE: the owner contacted me and made this right. They gave me a complimentary massage and she was fantastic. It feels like today most company’s apologize and say too bad so sad. It was really refreshing and appreciated that they offered the mak it right. I am very disappointed in the service I received today. When I walked in for my 10am appointment , I was told the massage therapist was not in but would be arriving in a few minutes. It was that moment I knew I was going to be stood up due to it being past my appointment time but I waited . While I understand life happens, I was assured she was spoken to that morning and was aware of our appointment. Then, they called her right in front of me and told me that she , didn’t know about the appointment. I was offered to wait an hour for her to come in to serve me. I told them no thank you and told them not to charge me and left. I will not be returning to this place again. They wasted my time and my gas to get there.
The atmosphere is amazing everything is nice and clean. The owner and staff are amazing! I had a facial, dermal planing , red light therapy and a manicure. I highly recommend their services . If you want a peaceful , relaxing experience with great customer service this is the place to go!
Elyssa does an amazing job. She does my medi and Pedi. She is very nice, gives great customer service and is very professional. And Katy put me to sleep doing my facial with a stress relief. Both young ladies are amazing. I highly recommend and I will be returning in the near future. Thank you both and keep up the great work!!
Repeat customer, who adores Roehm's Day Spa. During a recent pedicure, I had the best nail tech. The pedicure itself was wonderful and the vibe was so warm and relaxing. I recommend Roehm's for pedicures and all of their services. It's just the best!
Used to love getting pedicures here. Went today and it was the worst pedicure I’ve ever had. There was no foot rub, nail polish looks bad. Not worth the 60 dollars. Will not return.