Xpert Lawn and Snow is contracted through the City of Berkley to do snow removal for their elderly residents. We had the big snowfall on Saturday and they didnt show up to take care of the snow at my mother in laws house. On Sunday evening they still hadn’t showed so we called them, they said they had two crews in the area and was assured someone would be out. No one showed. On Monday morning we called again and they said someone would be out that afternoon. Again, no one came. We spoke to them again this morning and after being told they were having issues with sub contractors we were told someone would be out, no one showed. Her car is now basically iced in and she has missed her doctors appointments because of it. What were to happen if EMS needed to get to her. I would not recommend using this company.
Theresa Chopp
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January 29, 2019
I would have selected a negative star if that was an option. Worst service ever!!! First contract with Xpert Lawn & Snow in our Lake Orion neighborhood - NO service received since yesterday's snow, after confirming with our management company that they would be out last night & this morning. They didn't come out and plow or shovel from last week's small snow fall until 2 days AFTER. We have 80yr old+ people having to shovel their own driveways.... WHY ARE WE PAYING YOU??? I wouldn't use this company!
June Covey
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November 13, 2019
This company is a joke I went with them for snow this year for my company. The first snow fall and they didn't show up till late at night. When they did show up the didn't even spend that much time here. Than we call them next day to see if they're coming back to finish cleaning up and nobody answers the phone been calling all day it's like they had my number blocked or something but when I call from a different number they pick up. They tell me they will be here within hour and still no one is here it's been 3 hours now
Adding to my review it's been 8 hours now looks like someone came and did piss poor job and did t salt
Brian “ModernMower” Rismoen
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August 31, 2017
Probably one of the best run operations you will find. This is not some fly-by-night grass cutter who might be out of business next week, leaving your grass uncut, and your money gone. this company has more than a few trucks, and their prices are great. I highly recommend xpert lawn and snow.
Ann A
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January 30, 2019
I wouldn’t recommend this company to anyone. We got snow on Saturday, they came to salt the entrances and intersections on Monday night. They also ran over yards. Now we got a bunch of snow on Monday, today is Tuesday night and they haven’t shown up yet. I wouldn’t bother counting on them.
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21083 Mound Rd, Warren, MI 48091, USA
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Xpert Lawn and Snow is contracted through the City of Berkley to do snow removal for their elderly residents. We had the big snowfall on Saturday and they didnt show up to take care of the snow at my mother in laws house. On Sunday evening they still hadn’t showed so we called them, they said they had two crews in the area and was assured someone would be out. No one showed. On Monday morning we called again and they said someone would be out that afternoon. Again, no one came. We spoke to them again this morning and after being told they were having issues with sub contractors we were told someone would be out, no one showed. Her car is now basically iced in and she has missed her doctors appointments because of it. What were to happen if EMS needed to get to her. I would not recommend using this company.
I would have selected a negative star if that was an option. Worst service ever!!! First contract with Xpert Lawn & Snow in our Lake Orion neighborhood - NO service received since yesterday's snow, after confirming with our management company that they would be out last night & this morning. They didn't come out and plow or shovel from last week's small snow fall until 2 days AFTER. We have 80yr old+ people having to shovel their own driveways.... WHY ARE WE PAYING YOU??? I wouldn't use this company!
This company is a joke I went with them for snow this year for my company. The first snow fall and they didn't show up till late at night. When they did show up the didn't even spend that much time here. Than we call them next day to see if they're coming back to finish cleaning up and nobody answers the phone been calling all day it's like they had my number blocked or something but when I call from a different number they pick up. They tell me they will be here within hour and still no one is here it's been 3 hours now Adding to my review it's been 8 hours now looks like someone came and did piss poor job and did t salt
Probably one of the best run operations you will find. This is not some fly-by-night grass cutter who might be out of business next week, leaving your grass uncut, and your money gone. this company has more than a few trucks, and their prices are great. I highly recommend xpert lawn and snow.
I wouldn’t recommend this company to anyone. We got snow on Saturday, they came to salt the entrances and intersections on Monday night. They also ran over yards. Now we got a bunch of snow on Monday, today is Tuesday night and they haven’t shown up yet. I wouldn’t bother counting on them.